09.12.07
Build Your Trust Bank Balance
People do business with you and help you to succeed because they like and trust you. Every interaction with them is either a deposit or a withdrawal in your TRUST Bank. If you focus on making deposits, you will get rich and build good relationships with winners. This is how to make withdrawals and deposits:
Withdrawals:
Don’t return e mails and phone calls on time. For every day you don’t return a call or e mail, your bank balance goes down. It diminishes right along with your reputation. It’s an insult to the other person.
Don’t do what you promise, when you promise to do it: BIG mistake – big withdrawal. (People don’t believe your excuses, even if they’re valid!)
Don’t acknowledge peoples’ contributions to your success – it’s like not sending them their paycheck!
Be negative, whine, focus on what can go wrong, and complain. Pessimism will drain your bank balance faster than you think. You may even be running on empty…
Deposits:
Pay them genuine, specific, and sincere compliments.
Deliver on time. Go the extra mile. Talk in the interests of the other person.
Be positive, enthusiastic, upbeat, and encouraging. Expect to win.
Return phone calls and e-mails promptly. Pay your bills on time.
Be reliable and committed, loyal and available.
Every interaction, every phone call, every meeting and e-mail, is an opportunity to build your TRUST account. It’s easy, it takes little self discipline, and it works! People work with those whom they like and trust. I may like you, but if I don’t trust you, we will never do business.
Robin J. Elliott www.DollarMakers.com
